Birchmere.Get started
How it works

Thoughtful from the first hello

Getting started takes minutes. Finding the right person takes care — that's the part we're built for.

1

Request the service

Start with a short, plain-language request. Tell us the kind of support you're looking for, when you'd like it, and anything that matters to you — it takes just a few minutes, and you can do it yourself or have a family member help.

2

Share your preferences

This is the part that makes the difference. Tell us about your interests and hobbies, the languages you speak, any gender preference, the kind of personality you'd warm to, and the days and times that suit you.

3

Meet your matches

We recommend two or three carers ranked by how well they fit you, each with a clear reason — "Speaks Italian · Loves gardening · 4.9★ · 3km away". Prefer to look yourself? Browse every available carer and filter freely.

4

Book with confidence

Choose a one-off visit or a recurring schedule — every Tuesday at 10am, say. Track your visits, message your carer, reschedule anytime, and rate each visit afterwards.

The matching questionnaire

We ask the questions that matter

Interests and hobbies, languages spoken, gender preference, the personality you'd warm to — chatty or calm, energetic or gentle — and the days and times that suit. Then we recommend carers ranked by fit, with a clear "why this match".

match results screen