Guides
Guides and advice for families
Plain-English help for the questions that come up when someone you love needs a hand at home. Read it here, or download it to print and keep.
Start here
Is it time for help at home?
The quiet signs worth noticing, and how to raise the subject with someone you love.
Families who've noticed changes in a parent or partner.
Getting started
For the first conversation, with them or with yourself.
Guide2 min read
Is it time for help at home?
The quiet signs worth noticing, and how to raise the subject with someone you love.
Read online: Is it time for help at home?↓ PDF: Is it time for help at home?
Guide2 min read
What to expect when care begins
From the first conversation to the first visit, and how your plan gets right over time.
Checklist2 min read
Getting ready for the first visit
A short checklist of what to think about before your coordinator, and your companion, arrive.
Guide1 min read
Talking to a parent about getting help at home
Gentle ways to raise it, so it feels like their choice and not a verdict.
Choosing care
What to ask, what to compare, and what to do while you wait.
Guide1 min read
Choosing home care
The questions worth asking any provider, and how we answer them.
Guide4 min read
Waiting for Support at Home?
What the wait means, what to do while you're in it, and how to get good help at home in the meantime.
Read online: Waiting for Support at Home?↓ PDF: Waiting for Support at Home?
Guide2 min read
How to choose a home care provider
A practical way to compare providers, and what to look for before you say yes.
Guide1 min read
Questions to ask a home care provider
A checklist you can take on the phone, grouped so nothing gets missed.
Coming home and staying safe
Practical checklists for the days that matter most.
Checklist2 min read
Coming home from hospital
A checklist for the days before and after discharge, so the move home goes smoothly.
Read online: Coming home from hospital↓ PDF: Coming home from hospital
Checklist2 min read
Home safety checklist
A room-by-room walk-through to help someone you love stay safe and steady at home.
Read online: Home safety checklist↓ PDF: Home safety checklist
Guide2 min read
Getting small jobs done around the home
How to tackle the odd jobs at home, and when to call a licensed electrician or plumber.
Guide1 min read
Keeping the garden and home looking fresh
Ideas for keeping a garden manageable and a home looking fresh, without the heavy work.
For the family
For the people doing the caring, near or far, and living at home with dementia.
Guide2 min read
Caring from a distance
Practical ways to look after a parent who lives in another suburb, city or state.
Read online: Caring from a distance↓ PDF: Caring from a distance
Guide1 min read
Living at home with dementia
Everyday ideas for families, and where to find expert help.
Read online: Living at home with dementia↓ PDF: Living at home with dementia
Guide2 min read
Respite for family carers
Why regular breaks matter, the kinds of help available, and how to make the first one easier.
Read online: Respite for family carers↓ PDF: Respite for family carers
Guide2 min read
Staying involved without hovering
How to stay close to a parent's care, and useful to them, without taking it over.
Guide1 min read
Arranging care for a parent from interstate
How to organise help from a distance, and stay in the loop without hovering.
Everyday life at home
Ideas for good days: conversation, staying connected and getting out.
Guide2 min read
Conversation starters and sharing memories
Questions, photos and keepsakes that get a good conversation going, whoever is visiting.
Guide2 min read
Staying in touch by video call
How to set up a phone or tablet so a video call with family feels easy, and what to do when it doesn't.
Guide1 min read
Gentle outings and walks close to home
Easy ideas for getting out of the house, and how to plan an outing that's enjoyable at their pace.
Can't find what you're after?
Tell us what you're wondering about. A care coordinator can talk it through, or point you to the right guide.
Prefer to talk it through?
A care coordinator will call you within 2 business days. Real human, no scripts, no obligation.
Get started