Questions to ask the ward
Ask these a day or two before discharge if you can. It's easier to sort things out while everyone is still on the ward.
- When is discharge planned, and at what time of day?
- Which medicines are new, changed or stopped? Can we have a written list?
- Are there follow-up appointments, and who books them?
- Are there limits on walking, lifting, showering or driving?
- Is any equipment needed at home, such as a walking frame or shower chair?
- Who do we call if there's a problem in the first few days?
- Will a discharge summary be sent to the GP?
Ask about short-term support
Hospitals can sometimes arrange short-term care or therapy after a stay. Ask the discharge planner or social worker what might be available.
Getting the house ready
A little preparation means they walk into a home that's warm, stocked and safe.
- A lift home arranged, and someone there when they arrive.
- Heating or cooling switched on before they get in.
- Fridge stocked with easy meals for the first few days.
- Bed made, and a clear path to the bathroom.
- Medicines collected and set out with the new list.
- Phone charged and within reach of the bed and favourite chair.
- A night-light for the first few nights.
- Someone to check in by phone or in person that evening.
Settling back in: the first two weeks
The first fortnight is when people most often need a hand, and when small problems are easiest to catch.
Meals
Simple, nourishing food, ready to heat. Appetite can take a while to come back.
Medicines
Follow the new list. A pharmacist can pack tablets by day and time if that helps.
Moving
Follow the advice they were given, and don't rush. Tiredness is normal.
Appointments
Line up transport for follow-ups and tests before the dates arrive.
Company
The first weeks home can feel lonely. A visitor makes the days go faster.
The family
Share the jobs, and agree who's checking in on which days.
When to call for help
If something doesn't seem right, such as new confusion, a fever, a fall, or pain that's getting worse, call the GP or the number the hospital gave you. In an emergency, call 000.

