Services Gardening
Gardening
A garden you can enjoy again, without the bending, mowing and heavy lifting.
- A care coordinator calls within 2 business days
- Matched by interests, language and personality
- Police-checked and vetted companions
- No ongoing contract for everyday support
Sound familiar?
If any of these sound like you, or someone you love, we'd love to help.
The garden used to be my pride and joy.
I can't keep up with the mowing and weeding like I used to.
I'd love it tidy, but I'd still like a say in how it looks.
How it goes
Every visit is different, so think of this as an example.
It starts with a conversation
A coordinator meets you, in your home where we can, before any care starts, to learn what a good day looks like for you.
Your gardener arrives
Your gardener arrives and you take a walk around the garden together, so they know what you'd like done today and what to leave exactly as it is.
Time together
The lawn is mowed, the beds are weeded and the hedges are tidied. You can pitch in, or put your feet up with a cuppa and watch it come together.
After every visit
Your companion writes a short summary before they leave: what was done, how you seemed and anything worth passing on. It appears in your account straight away.
What it can look like
Who it suits. People who love their garden but find the upkeep a struggle, or who'd like it looked after while they enjoy it.
- Mowing the lawn and edging the borders
- Weeding, pruning and tidying the garden beds
- Planting what you'd like to see in bloom
- Clearing up before they go, so the garden looks its best
Matched to you, not just your task
We choose companions for who they are as well as what they do: shared interests, language and personality. Your care coordinator talks it through with you and explains why they suggested each person.
For example
If you've grown roses for years and would enjoy swapping tips, your coordinator looks for a gardener who shares that passion.
- Shared interests
- Same language
- Personality fit
- Shared hobbies
- Chatty or calm
- Right days & times
Good to have in your corner
Carefully checked companions
Every companion completes a National Police Check, identity verification and two reference checks. Where a State or Territory operates a Working With Vulnerable People scheme covering this work, our companions hold that clearance as well.
Someone to call
Your care coordinator is a phone call away for any questions. We're here Monday to Friday, 8am to 7pm your local time.
Plans can change
Need to change or cancel a visit? That's okay, plans change. Give us two business days' notice and we'll reschedule, or you won't be charged.
What our companions don't do
- Companions only provide support they're trained, qualified and insured to provide, and will decline anything outside that.
- No clinical or nursing care, such as injections, wound care, or catheter and stoma management, unless we've told you in writing that it's available to you.
- Companions can remind you that medication is due, but they don't administer it.
- Everyday companion visits don't include heavy cleaning, work at height or home repairs. Gardening, handyman, painting, electrical and plumbing work are their own services, booked separately.
- Electrical and plumbing work is only ever done by a licensed electrician or plumber.
- If you need support we don't provide, tell us and we'll help you find a suitable provider.
Birchmere is not an emergency service. In an emergency, call 000.
Can I help in the garden?
Of course. Some people potter alongside; others sit with a cuppa and direct. It's your garden.
Can I decide what gets planted or pruned?
Yes. It's your garden, and your plan records what you'd like done and what you'd like left alone.
Will I meet my companion before the first visit?
Your care coordinator introduces your companion and tells you a little about them, so you know who is coming before they arrive.
Are your companions checked?
Every companion completes a National Police Check, identity verification and two reference checks. Where a State or Territory operates a Working With Vulnerable People scheme covering this work, our companions hold that clearance as well.
Trust & safety →What if I need to cancel or reschedule?
Need to change or cancel a visit? That's okay, plans change. Give us two business days' notice and we'll reschedule, or you won't be charged. Inside two business days we charge 60% of the visit, capped at 4 hours. We waive it for hospital admission, illness, death or serious illness in the family, or emergencies.
Cancellation details →Other ways we can help
Would you like to deliver this kind of care? See carer roles
Guides that might help
Free to read online or download.
Guide1 min read
Keeping the garden and home looking fresh
Ideas for keeping a garden manageable and a home looking fresh, without the heavy work.
Want to talk it through?
A care coordinator will call you within 2 business days. Real human, no scripts, no obligation.
Get started