Services Handyman
Handyman
The little jobs around the house, ticked off by someone careful and friendly.
- A care coordinator calls within 2 business days
- Matched by interests, language and personality
- Police-checked and vetted companions
- No ongoing contract for everyday support
Sound familiar?
If any of these sound like you, or someone you love, we'd love to help.
There's a list of little jobs I keep putting off.
I don't like climbing on chairs any more.
I'd rather not wait for the family to get round to it.
How it goes
Every visit is different, so think of this as an example.
It starts with a conversation
A coordinator meets you, in your home where we can, before any care starts, to learn what a good day looks like for you.
Your handyman arrives
Your handyman arrives and you go through the list together, deciding what to start with and where everything should go.
Time together
They work through the jobs one by one, check with you as they go and leave things tidy. Another list for next time is welcome.
After every visit
Your companion writes a short summary before they leave: what was done, how you seemed and anything worth passing on. It appears in your account straight away.
What it can look like
Who it suits. People with a list of small jobs that keep getting put off, or that aren't safe to do alone.
- Hanging pictures, mirrors and curtain rods
- Fixing a squeaky door, a loose handle or a wobbly chair
- Assembling flat-pack furniture
- Changing light bulbs and smoke alarm batteries
Matched to you, not just your task
We choose companions for who they are as well as what they do: shared interests, language and personality. Your care coordinator talks it through with you and explains why they suggested each person.
For example
If you'd like someone who explains what they're doing and takes their time, your coordinator looks for a handyman with that patient, friendly manner.
- Shared interests
- Same language
- Personality fit
- Shared hobbies
- Chatty or calm
- Right days & times
Good to have in your corner
Carefully checked companions
Every companion completes a National Police Check, identity verification and two reference checks. Where a State or Territory operates a Working With Vulnerable People scheme covering this work, our companions hold that clearance as well.
Someone to call
Your care coordinator is a phone call away for any questions. We're here Monday to Friday, 8am to 7pm your local time.
Plans can change
Need to change or cancel a visit? That's okay, plans change. Give us two business days' notice and we'll reschedule, or you won't be charged.
What our companions don't do
- Companions only provide support they're trained, qualified and insured to provide, and will decline anything outside that.
- No clinical or nursing care, such as injections, wound care, or catheter and stoma management, unless we've told you in writing that it's available to you.
- Companions can remind you that medication is due, but they don't administer it.
- Everyday companion visits don't include heavy cleaning, work at height or home repairs. Gardening, handyman, painting, electrical and plumbing work are their own services, booked separately.
- Electrical and plumbing work is only ever done by a licensed electrician or plumber.
- If you need support we don't provide, tell us and we'll help you find a suitable provider.
Birchmere is not an emergency service. In an emergency, call 000.
What counts as a small job?
Think hanging, fixing, assembling and fitting: the odd jobs that don't need a licensed trade. Electrical and plumbing work is done by a licensed electrician or plumber, and you can book those with us too.
Can you do a few jobs in one visit?
Yes. Tell your care coordinator what's on the list and they'll help work out what fits in a visit.
Will I meet my companion before the first visit?
Your care coordinator introduces your companion and tells you a little about them, so you know who is coming before they arrive.
Are your companions checked?
Every companion completes a National Police Check, identity verification and two reference checks. Where a State or Territory operates a Working With Vulnerable People scheme covering this work, our companions hold that clearance as well.
Trust & safety →What if I need to cancel or reschedule?
Need to change or cancel a visit? That's okay, plans change. Give us two business days' notice and we'll reschedule, or you won't be charged. Inside two business days we charge 60% of the visit, capped at 4 hours. We waive it for hospital admission, illness, death or serious illness in the family, or emergencies.
Cancellation details →Other ways we can help
Would you like to deliver this kind of care? See carer roles
Guides that might help
Free to read online or download.
Guide2 min read
Getting small jobs done around the home
How to tackle the odd jobs at home, and when to call a licensed electrician or plumber.
Want to talk it through?
A care coordinator will call you within 2 business days. Real human, no scripts, no obligation.
Get started