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About us

Companionship, from people you can know

Birchmere is private home care for older Australians, matched to who you are and run by people you can actually talk to.

Personal · Considered · Individual

Three words we measure ourselves against.

Personal

We get to know you first: your interests, the language you're most at home in, and the kind of company you enjoy. Then we introduce companions who fit.

Considered

Careful checks, a coordinator you can call, and visits that start at two hours so nothing is rushed.

Individual

Dignity and respect for every client. Everyone has their own story and their own way of doing things, and the care follows your lead.

Matched to you, not just your task

Most of what home care involves is simple. What makes it good is who does it. So we match on shared interests, language and personality, and our care coordinator tells you why they suggested each person.

  • Shared interests
  • Same language
  • Personality fit
  • Shared hobbies
  • Chatty or calm
  • Right days & times

Who we're for

  • Older Australians who'd like support at home, and the families who care about them
  • People paying for their own care. Birchmere is private-pay
  • People in Canberra, Sydney and Perth, where we're recruiting companions now

What you can count on

Carefully checked companions

Every companion completes a National Police Check, identity verification and two reference checks. Where a State or Territory operates a Working With Vulnerable People scheme covering this work, our companions hold that clearance as well.

How we check companions →

A price you see first

From $120 per hour including GST. The price of each visit depends on the support you choose, the day and time, and where you live. You will always see the full price before you book.

What it costs →

Time to do it properly

Our visits start at two hours. Our companions are paid a minimum of two hours for every visit, so that is the shortest booking we can offer.

How it works →

A real person to talk to

Real people lead Birchmere, and your care coordinator is a phone call away.

Meet our people →

Why Birchmere exists

Birchmere is built around one idea: care should be matched to who you are, not only to what task needs doing. Anyone can send someone to put the shopping away. We'd rather send someone who shares your interests, speaks your language and suits your personality.

We also think the people who love you should be able to see how it's going. Your bookings and a summary of each visit are in your account, and a care coordinator is a phone call away.

How we're set up

  • Birchmere Group Pty Ltd, ABN 47 700 637 896, Level 8, 28 University Ave, Canberra ACT 2601.
  • Australian-owned.
  • Our companions are Birchmere employees, not contractors. Each holds a current national police certificate and has been reference-checked and identity-verified before they start.
  • We're private-pay.
Our people

The people behind Birchmere

We're one team, working together for you and your family. Come and meet us.

  • Sven Pekarsky

    Sven Pekarsky

    CEO, Birchmere Group

    Leads the Birchmere group

    “Families need a service that's responsive and there when it's needed. That's why I started Birchmere.”

    Read Sven's story →

  • Jill

    Jill

    CEO, Birchmere ACT

    Leads the ACT

    “Being old doesn't mean you can't do things. You've got a whole lifetime of experience to make your life a full one.”

    Read Jill's story →

  • Latoya

    Latoya

    CEO, Birchmere WA

    Leads Western Australia

    “I know what it takes to care for an elderly relative, and I want everyone to have that same experience.”

    Read Latoya's story →

Say hello

Call or write, and we'll get you to the right person.

Want to join us?

We're recruiting carers in Canberra, Sydney and Perth. Bring your warmth and your own way of doing things.

Become a carer →

Come and say hello

Tell us a little about who the care is for. A care coordinator will call you within 2 business days.

Get started